Use of Information Collected:
eBatteriesToGo is the sole owner of all information collected on this site. We will not sell or share any of this information with anyone other than what is disclosed in this statement. When you provide us with your name and email address, we use this information to confirm the status of your order or contact you regarding any questions about your order.
Placing an Order:
When placing orders, you must provide contact information (i.e., name and shipping address) and financial information (i.e., credit card number and expiration date). This information is used only for processing your order. If we have any trouble processing your order, we will contact you by email or phone immediately.
We currently accept charge cards and provide UPS or USPS shipping for customers residing in the United States (excluding PO addresses) and Canada. Customers residing in the United States may place orders directly on the website for automated shipping calculations via UPS or USPS rate tables and automated charge card processing via a secure server (see "Security" section). All product prices on our website are in U.S. Dollars. For customers residing in Canada, we only accept orders that ship to U.S. addresses. If you reside in Canada and want your battery shipped to a U.S. address, please call us at 800-310-1819 and we will enter your order manually.
This website takes every precaution to protect our users’ information (such as credit card numbers, shipping address, etc.). Such information is encrypted and is protected with the best encryption software in the industry. Once you enter the checkout process, all communication is within a secure sockets layer (Starfield 256-bit SSL technology) and the lock icon on the bottom of the Web browser such as Microsoft Internet Explorer becomes locked and stays locked throughout the whole process. This is opposed to being un-locked or open while just surfing our website.
In order to maximize security for our customers, we subscribe to an independent 3rd party security auditing service "ScanAlert.com" that performs a daily test and audits of our website and web server. Once our site passes the test, the "Hacker Safe" seal is proudly displayed which certifies that we pass the FBI/SANS Internet Security Test that meets the highest security scanning standards of the U.S. government, Visa, MasterCard, American Express, Discover and JCB.
While using encryption to protect sensitive information, online, we also do everything in our power to protect all user-information off-line. All information received from our users is password protected in our offices and only employees with a need-to-know have access and then only to the information needed to complete the order process.